Standard Charge SMS Text Messaging Program

Dex Media enables standard charge SMS text messaging via their own dedicated short code 40518. This is not a Premium Rate SMS Text Messaging Program.

All text messages sent or received are Standard Charge messages and users are informed in all of our confirmation SMS text replies that Message & Data Rates May Apply with the following abbreviations, Msg&Data Rates May Apply.

Permission-based Marketing

By agreeing to interact with a specific business’ Survey, Questionnaire or Mobile Loyalty & Discounts subscription 'Call to Action', users simply text in their survey or customer satisfaction answers to 40518. Users may also be asked whether or not they wish to receive further promotional information messages from the business and have the opportunity to accept further messages or deny further messages.

Users who do not wish to receive further promotional information messages from the business will never receive further text messages.

Opting in to a Mobile Loyalty & Discounts program for a business is as simple as texting in a specific KEYWORD or NUMERIC Code to 40518.

Opting Out

If users wish to stop receiving further text messages from a specific business, they can text STOP to 40518 at any time.


Users who wish to receive further information on the business’ specific survey and/or promotional information can text HELP to 40518. Users may also contact us at

Specific Business Surveys and Customer Satisfaction Activities

Please refer to the specific business you choose to interact with regarding exact terms and conditions of their surveys in relation to whether or not customer discounts, incentives or coupons are being offered to users.  Dex Media's business clients send 2 mobile marketing messages each week to their opted in customers and end users.

Current Live Cellular Networks

The Mobile Feedback Management Systemis currently live & operational with the following USA Cellular Phone Networks:AT&T, T-Mobile, Sprint, Nextel, Boost, Verizon, Alltel, Virgin, Cellular South, nTelos, Cellcom, U.S. Cellular, East Kentucky Network, Immix Wireless, Centennial, Cincinnati Bell and Bluegrass Cellular..

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